Terms and Conditions

These Terms and Conditions govern your use of Spotacasa (the “Platform”). By using the Platform you agree to them. Please read them carefully.

1. The service

Spotacasa is a marketplace that connects tenants with property owners for mid- and long-term stays. Spotacasa is not the owner of the listed properties and acts as an intermediary.

2. Bookings and payments

When a booking request is approved, the tenant pays the first payment through the Platform. The payment is held securely and released to the owner only after the tenant checks in and the protection period has passed.

3. Cancellations and refunds

Before a request is approved, it can be cancelled free of charge. After check-in, the tenant has 48 hours to request a full refund; after that period the payment is released to the owner and is no longer refundable.

4. Responsibilities

Owners are responsible for the accuracy of their listings and for providing the home as described. Tenants are responsible for using the home with care and following the house rules.

5. Contact

For any question about these Terms, contact us through the contact page.

Last updated: 2026. This is placeholder text — replace it with your own terms in Admin → Pages.